IME AI Offerings
Background
IME’s many decades-old technical fluency lies in the use of innovative technologies in the health sector to support policy-making, strategy development, as well as implementation requirements at national and international levels. Technologies such as eHealth, mHealth, and now digital health have been our priorities in the past. The rapid growth of Artificial Intelligence and Machine Learning (AI/ML) and a look to the future are driving IME’s adoption of AI.
SLAM-AI project
Our first entry into the AI space is via a project titled Small Language African Models AI-powered language translation for self-care enhancement: health equity for speakers of African languages via access to web-based public goods and other resources in non-indigenous languages. (SLAM- AI)
Problem statement
SLAM-AI addresses the following challenge. The Internet has freemium versions of many vetted health and wellness tools, and other public goods. However, these are not available to those who do not speak English, the dominant language of the web, and language remains the greatest barrier to the flow of information and knowledge.
Significance of the problem
Health workforce shortages in many African countries mean that the health of their peoples relies more and more on self-care, now recognized and promoted by WHO. Access in local languages to vetted tools freely available on the web would empower people, including the illiterate, to better support their health.
SLAM-AI the solution
SLAM-AI will be an App which enables a user to provide voice responses in their language to voice prompts from a web-based symptom checker, resulting in diagnosis and triage recommendations. It consists of three main components: voice- to-text/text to voice in native language, AI powered symptoms checker and triage and AI powered health care management.
How it will solve the problem
SLAM-AI will enable speakers of local languages to successfully use web-based resources such as symptom checkers, and vetted content. Approximately 5.6 million people speak Zulu, 1.6 million speak Xhosa, and 1.9 million speak Afrikaans as their primary language, highlighting the need for AI- driven healthcare solutions tailored to local linguistic and accessibility needs. Our initial target beneficiary group will focus on these languages.
Beneficiaries
We will start with persons who: a) live in Gauteng province, South Africa, b) speak only African languages Zulu, Xhosa or Afrikaans, and c) require interactive voice response services to support them in their self-care. Clinic attendance data shows that 60% are likely to be women and children.
Why IME?
We have local knowledge of beneficiary population’s realities. We are experts in digital technology who have built AI-powered translators for SA languages and worked in the public, research, and NGO healthcare spaces. We understand implementing large scale projects in SA and have served on the ministerial committee on digital health.
Expected outcomes
Improved patient-provider communications in the population. Better self-care outcomes:
a) self-awareness – education, regulation and self-help
b) self-testing – g. testing, monitoring and planning for clinic appointments;
c) self-management – self-examination, treatment, medication adherence.
Ultimately the above will lead to greater health services effectiveness and efficiency, with the same workforce-to-population ratio.
Project partners
As this is IME’s first AI/ML project, we are partnering with AI BizHive and the South African Council for Scientific and Industrial Research style (CSIR), bring with them significant experience in AI/ML, especially in the field of African language processing and knowledge management.
AI BizHive, our technology lead, brings knowledge and experience in AI, NLP and ML, having been in AI for over five years and technology for 13 years. They have built AI-powered multi-language tools and AI-powered knowledge management systems. They have also worked extensively on medical management platforms.
The CSIR ‘s department of Natural Language Processing of the 12 South African languages has 10 years experience in speech-to-text and text-to speech translation. They have mature applications implemented, and have worked with the maternal health unit within the Department of Health in implementation of MomConnect.
Our Core Team
Leroy Ngoma, Computer Scientist
CTOLeroy Ngoma has 15 years’ experience in IT as a developer and solutions architect in 2012 he co-founded N2T Technologies which worked on software development and infrastructure maintenance, As head of Technologies at N2T he worked on contracts in both the private and public sector, mainly focusing on healthcare and governance systems. He has worked in the following countries RSA, Malawi, Nigeria, Togo, DRC, Zimbabwe and Kenya. In 2022 he co-founded an AI development company that has developed solutions for Universities, government departments and private companies.
Areas of expertise:
- Software Development in Python and Java
- AI prompt engineering
- Solution Architecture
- Cloud Application development Knowledge management systems
Professor S. Yunkap Kwankam, Ph.D., former Chief of eHealth, WHO Headquarters
Chief Innovation OfficerProf. S. Yunkap Kwankam is a world-renowned expert on digital health. He holds a Ph.D. in electrical engineering, and was elected to the following American honor associations; Eta Kappa Nu (Electrical Engineering), Tau Beta Pi (Engineering) and Sigma Xi (Research). He is currently CEO of Global eHealth Consultants, a Geneva-based consultancy, which has developed national digital health policies and strategies for several countries and international organizations. He is also Executive Director, International Society for Telemedicine and eHealth (ISfTeH), and Chairman of Telenethealth International. He serves, or has served, on several digital health advisory bodies including: Global Alliance for Health and Social Compact Advisory Board; World Economic Forum’s Global Agenda Council on Digital Health; Innovation Working Group Task Force on the Global Knowledge Commons for m-eHealth (Co-Chair); International Council of Nurses eHealth Strategy Advisory Group, Mobile Health Global Advisory Committee, of the Mobile World Capital’s mHealth Competence Center, Barcelona, Spain; Care Innovation Corporation (Chief Innovation Adviser); African Development Bank eHealth Awards Committee (Co-Chair); WHO-PMNCH Advisory group on ICT for health; and SatelLife Board of Directors.
As founding Chief of eHealth at the World Health Organization HQ, Geneva (2004 – 2008), he was responsible for overall coordination of eHealth across the Organization, and Executive Head of the Global Observatory for eHealth (GOe). Before joining WHO in 2001, he was Professor and Director, Center for Health Technology, University of Yaoundé, Cameroon. He has also served as a consultant to WHO, ITU, UNIDO, the World Bank, Luxembourg Development Agency and the US National Library of Medicine (NLM).
Areas of expertise:
- Managing health technology throughout the value chain – discovery, development, diffusion and deployment
- Knowledge creation/generation and knowledge translation/transfer Capacity building for digital health
- Digital health policy and strategy development and implementation, at national and institutional levels
Dr. Moretlo Molefi, MD, former Director of Telemedicine at the South African Medical Research Council
Senior Telehealth AdviserAreas of expertise:
- Medical research – development of Telehealth systems
- Telehealth research and practice, including Smart card Technology for Healthcare.
- A versatile entrepreneur and experienced business executive.
- Experienced government to business partnerships.
Dr. Ernest Cater, MD, Ph.D., Assistant Professor, Johns Hopkins University
Senior Medical Technology AdviserDr. Ernest Carter is the director of health, research, and innovation at Kennedy Krieger Institute, an assistant professor of pediatrics at Johns Hopkins School of Medicine, an associate of health policy & management at Johns Hopkins Bloomberg School of Public Health, and a consultant in public health and health information technology. He is the former health officer for Prince George’s County Health Department (PGCHD) with more than 40 years of experience managing and delivering pediatric patient care, more than 28 years of experience in health information technology, and 10+ years in public health administration. At the Prince George’s County Health Department, he provided direct oversight and management of all 485+ employees in the divisions of Family Services, Assessment and Planning, Health & Wellness, Behavioral Health, Administration and Finance, Environmental Health and Communicable Disease Control, Communications, Public Health Emergency Preparedness as well as oversight of all clinical programs and providers, with an annual budget exceeding $99,000,000. In addition, he has been responsible for acquiring over 40 million dollars in grants and contracts. At Westat, he was a senior physician informaticist providing senior-level review and input for developing and implementing electronic health records (EHRs), a patient- centered medical home information model, and EHR and HIE adoption. He also served as the health information and technology director for the Center for Pathways Community Care Coordination (CPCCC). Dr. Carter formed the Telehealth Science and Advanced Technology Center at Howard University. As a director, he created one of the first web-based chronic disease telehealth self-management applications used in underserved communities. He has also served as associate director of Howard University’s Material Science Research Center of Excellence, where he researched electronic materials and their applications in bioengineering. In private business ventures, he owned and operated a chain of retail clinics in the US and a telemedicine company that linked Howard University Hospital to U.S. Virgin Islands and South Africa facilities. In addition, Dr. Carter was chairman of the Department of Pediatrics at Washington Adventist Hospital, Director of Pediatrics at Misericordia (now Mercy) Hospital of Philadelphia, Associate Director of neonatal intensive care at Methodist Hospital in Philadelphia, and an assistant professor at Howard University’s School of Electrical Engineering.
Areas of expertise:
- Development and implementation of electronic health records (EHRs) and other health IT tools
- Management of Telehealth business
- Development of web-based chronic disease Telehealth self-management applications for under-served communities